Leverage legal tech & no-code
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Learn how the legal industry is using legal tech and
no-code to automate processes and improve services.
Legal tech: innovation in a traditional sector
The legal industry is at a pivotal point. Legal companies and departments lagging behind in their digital transformation are losing clients to their tech-savy competitors and innovative legal-tech companies. It’s not that legal professionals aren’t capable of innovation - quite the contrary. The legal industry is full of people driven to find innovative solutions, provide top-notch service to their clients, and support the professions as a whole.
According to Gartner, we can expect an increase of legal technology spend to approximately 12% of in-house budgets by 2025, a threefold increase from 2020 levels. Innovative in-house departments -and law firms- are using legal tech to improve business processes, business outcomes, and the service they offer to their clients. From automation to machine learning and artificial intelligence, leading firms are now using custom software to innovate in a largely traditional profession.
According to Gartner, we can expect an increase of legal technology spend to approximately 12% of in-house budgets by 2025, a threefold increase from 2020 levels. Innovative in-house departments -and law firms- are using legal tech to improve business processes, business outcomes, and the service they offer to their clients. From automation to machine learning and artificial intelligence, leading firms are now using custom software to innovate in a largely traditional profession.
Why is the legal industry going digital?
A shift in focus
The legal market today faces many challenges in this digital age, with perhaps the biggest being client pressure on legal services.
To meet client expectations, organizations are beginning to shift their focus outward, from internal measures of success such as hours billed to customer satisfaction and business outcomes.
It's impossible to provide the service clients expect if legal professionals are held back by inefficient legacy systems, time-consuming manual processes, and a general lack of innovation.
Issue's at a glance
- Growing workloads and time-heavy manual and administrative tasks diminish service levels.
- Highly skilled legal professionals are spending too much time on repetitive tasks.
- Innovative legal organizations are stealing clients and talent through the usage of technology.
- Over-dependence on IT departments slows down innovation.
What does this change look like?
Increasing client pressure
In today’s market, the organizations implementing digital transformation strategies are the ones responding appropriately to the needs and expectations of today’s consumers. In a digital world, customers want answers, products, value — and they want everything now. Clients of law firms are becoming increasingly tech-savvy. They realize that technology can get the job done faster — and therefore at a lower cost — than the outdated processes many firms still cling to.The war on talent
Not only is there a fight for clients in today’s market, but also for talent. With the fierce competition, law firms and legal departments have to do their best to attract new- and retain existing employees. Legal professionals who are held back and restricted by the digital maturity of a firm are unlikely to stay for long. On the contrary, those who are empowered with the right tools to facilitate their work and provide the best client offer won’t leave their jobs quickly.The route to digital innovation
Clearly there is a pressing need for digital innovation within the legal sector. However, as the demand for software increases, the means to create it decreases. Our reliance on technology is growing exponentially, and we’re not producing the programmers needed to develop it at an equal rate.So what is a sustainable and efficient strategy for digital innovation in the legal industry? Legal companies should invest their tech budgets into the knowledge and expertise of their existing workforce. It is the law firm and its workforce itself that should be gaining familiarity with, and even independently building, new technologies. The perfect way to do this? Using low-code / no-code development to empower legal professionals to participate in the customization and implementation of legal solutions.
“There’s a lot under the hood which makes our work much easier and faster. A standardized back-end across the entire business and we’re not reliant on designers to polish our user interfaces.”
Al Hounsell, Senior Innovation Lawyer
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