Support services
Betty Blocks
support
services
Expert support, on demand. When your Betty Blocks application needs technical attention, our specialist team is ready - helping you build, scale, and secure with confidence.
Services
Betty Blocks has your back. Our support services keep your applications running smoothly, with expert assistance whenever you need it. We also offer consultancy and delivery services - plus a 4-week delivery guarantee, so you always know what to expect.
Expert support
When it matters, we're ready. From database recovery to zone migrations, our team handles technical requests swiftly - minimising downtime and keeping projects on track. For complex issues, we'll schedule an intake to find the best solution together.
Expert complex support
Technical support that goes the extra mile
When your application needs more than routine maintenance, our team steps in. From cloud migrations and database exports to disaster recovery, Betty Blocks experts handle the complex stuff - with full documentation every step of the way.
Seamless authentication control
Authentication configuration
The Betty Blocks platform supports a variety of user provisioning and authentication configurations to keep your application safe and secure. We give organizations complete control over their users’ login experience through ASDFS SSO and Azure SSO authentication. This allows for a streamlined approach that integrates internal permission settings with Betty Blocks applications without extensive migration efforts.
Frequently Asked Questions
Got questions?
We have answers.
How do I request Betty Blocks support services?
Contact your dedicated Betty Blocks account manager or customer success manager. They'll ensure your request is handled swiftly and connect you with the right expert or send a ticket in the form above.
What types of technical support does Betty Blocks offer?
We cover a wide range - from cloud-native application migrations and database exports to disaster recovery and data restoration. For complex issues, we schedule an intake to determine the best course of action.
What authentication configurations does Betty Blocks support?
Betty Blocks supports ADFS SSO, Azure SSO, and built-in user provisioning - giving organisations full control over login experiences and permission management without extensive migration efforts.
Is there a limit to how many projects I can outsource?
No hard limit - as long as your hourly bundle covers it. Do keep in mind that simultaneous execution of multiple projects may not always be possible.
Does Betty Blocks offer a delivery guarantee?
Yes. With the Betty Blocks 4-Week Guarantee, we build your custom application to spec and within four weeks - so you always know what to expect.
What happens if my application or data is accidentally deleted?
Our low-code experts can safely restore deleted or overwritten data. While the Betty Blocks platform includes built-in backups, version control, and rollbacks as a first line of defence, our support team is on hand for additional recovery assistance when you need it most.