Customer Case

Actief Werkt! improves customer satisfaction and automates 75% of admin with a unified platform

By replacing its outdated portal with a modern application, Actief Werkt! created a scalable, user-friendly experience for both clients and flex workers.

Industry

Human Resources

Use Case

Portals

Automation

By replacing its outdated portal with a modern application, Actief Werkt! created a scalable, user-friendly experience for both clients and flex workers.

Industry

Human Resources

Use Case

Portals

Automation

Actief Werkt! outgrew its outdated portal

and struggled to scale operations

Actief Werkt! outgrew its outdated portal and struggled to scale operations

After rebranding and rapid growth, Actief Werkt! found that its existing client portal no longer supported its ambitions. The platform was not aligned with the company’s direction and could not handle the increasing volume of orders and interactions. At the same time, the organization wanted to provide a more personal and direct service experience, while reducing the pressure on internal teams caused by manual administrative tasks and frequent customer inquiries.

Outdated portal not aligned with business needs

Increasing order volume difficult to manage

Heavy reliance on manual administrative processes

High volume of calls due to lack of self-service options

Betty Blocks' high level of involvement and personal contact made it a great collaboration. We saved a lot of time thanks to efficient communication and building upon the existing application, which made the process very fast.

Actief Werkt!

Betty Blocks' high level of involvement and personal contact made it a great collaboration. We saved a lot of time thanks to efficient communication and building upon the existing application, which made the process very fast.

Actief Werkt!

Betty Blocks' high level of involvement and personal contact made it a great collaboration. We saved a lot of time thanks to efficient communication and building upon the existing application, which made the process very fast.

Actief Werkt!

Actief Werkt! built a unified client and

worker platform with Betty Blocks

Actief Werkt! partnered with Betty Blocks and EsperantoXL to develop a new portal called Mijn Actief, combining both client and flex worker experiences into one centralized system. Built on top of the existing IT architecture, the solution connects all portals through a single back-office, making collaboration and data management seamless. The platform is accessible via both web and native mobile applications, ensuring users can interact anytime, anywhere. The application was fully developed and launched in just 2.5 months.

Key capabilities of the platform:

With the launch of Mijn Actief, Actief Werkt! transformed how clients and flex workers interact with the organization. Administrative processes are now largely automated, and users can access all relevant information independently. Additionally, internal teams now have more control over the system and can resolve issues directly without relying on external partners.

Multi-device access

Web and native mobile apps available for all users.

Central back-office

All portals connected through one system.

Self-service functionality

Users can manage data and documents independently.

Secure data management

Centralized and safe storage of user information.

Multi-device access

Web and native mobile apps available for all users.

Self-service functionality

Users can manage data and documents independently.

Central back-office

All portals connected through one system.

Secure data management

Centralized and safe storage of user information.

Think it, build it

From prompt to prototype in minutes

Experience how fast and easy it is to turn your idea into something tangible with Betty Genius. Betty Genius is part of the Betty Blocks platform, allowing you to turn prompt-based prototypes into fully custom, enterprise-grade applications that connect to any core system.

Admin automation

75% of administrative activities automated.

10,000+ active users

10,000+ active users on the platform.

Fewer incoming calls

Significant reduction in incoming phone calls.

Enhanced communication

Improved communication through push notifications.

Actief Werkt! reduced admin work and

significantly improved user experience

Actief Werkt! built a unified client and

worker platform with Betty Blocks

Key capabilities of the platform:

Admin automation

75% of administrative activities automated.

Fewer incoming calls

Significant reduction in incoming phone calls.

10,000+ active users

10,000+ active users on the platform.

Enhanced communication

Improved communication through push notifications.

Why Actief Werkt! chose Betty Blocks

Betty Blocks enabled Actief Werkt! to quickly build a fully integrated platform that connects web and mobile applications within one environment. By leveraging no-code development, the organization can continuously improve and adapt its system without complex development processes.

This flexibility allows internal teams to manage their own software, resolve issues independently, and implement updates instantly. As a result, Actief Werkt! now operates with a scalable, future-proof platform that supports both business growth and evolving user needs.

Get in touch

Stop waiting for
your roadmap to catch up

Don’t let a rigid ERP stall your AI roadmap. Use the Betty Blocks orchestration layer to build the portals and autonomous agents your core systems can’t, at the speed of a prompt.

See the platform in action

Get in touch

Stop waiting for your roadmap to catch up

Don’t let a rigid ERP stall your AI roadmap. Use the Betty Blocks orchestration layer to build the portals and autonomous agents your core systems can’t, at the speed of a prompt.

See the platform in action

Admin automation

75% of administrative activities automated.

10,000+ active users

10,000+ active users on the platform.

Fewer incoming calls

Significant reduction in incoming phone calls.

Enhanced communication

Improved communication through push notifications.

Think it, build it

From prompt to prototype in minutes

Build exactly what you envision with AI and low-code. Bring business and IT together to co-create applications that combine domain expertise with enterprise-grade governance.

Think it, build it

From prompt to prototype in minutes

Build exactly what you envision with AI and low-code. Bring business and IT together to co-create applications that combine domain expertise with enterprise-grade governance.

Think it, build it

From prompt to
prototype in minutes

Think it, build it

From prompt to
prototype in minutes

Get in touch

Stop waiting for your

roadmap to catch up

Don’t let a rigid ERP stall your AI roadmap. Use the Betty Blocks

orchestration layer to build the portals and autonomous agents your

core systems can’t, at the speed of a prompt.

See the platform in action

Multi-device access

Web and native mobile apps available for all users.

Central back-office

All portals connected through one system.

Self-service functionality

Users can manage data and documents independently.

Secure data management

Centralized and safe storage of user information.