Property giant creates high-tech facility Management applications in record time

Reasons for adopting low-code:

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Accelerated development speed and application delivery time by 25%

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Saved over 1 million euros in OPEX costs by moving development in-house

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Augmented core enterprise systems and internal software applications

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A catalyst for creating futuristic property management software

One of our customers, a powerhouse within the investment-development sphere, highlighted numerous successes thanks to low-code development. With operations based in Asia, the client hails from an environment where optimization and efficiency are applied to every square inch. Naturally, the same practice has been successfully implemented in its software development process. As a user of Betty Blocks since 2020, this multinational real estate enterprise has made significant operational achievements.

A major highlight is delivering more than ten different applications with a team of six people over a span of two years, compared to an external team of more than 25 developers before the company brought Betty Blocks into their IT fold. The applications were built to optimize and maintain the accessibility, security, and ecological sustainability of their property portfolio while keeping cost and development time low.

Faster, smart app development

The applications were built to optimize and maintain the accessibility, security, and ecological sustainability of their property portfolio while keeping cost and development time low. Creating a centralized in-house development team has contributed to the business’s ability to fulfill SDLC acceptance criteria more easily, leading to an exponentially higher adoption rate of applications.

As a result, projects and undertakings are executed by in-house low-code developers, giving the client full control over quality and output. By leveraging Betty Blocks to support an iterative development approach, business teams can be involved in the early development stage and better consider alternate approaches and changes to existing business processes. The increased speed and ability to incorporate changes lead to higher user buy-in and adoption.

Overview of customer successes

Decreased expenses

Decreased operational expenses by 15% through streamlined software development.

Accelerated time-to-market

Accelerated time-to-market for new applications, saving well over 1 million euros in operational expenses.

Lowered project management

Lowered project management overhead by 25% through enhanced collaboration.

Reduced costs

Reduced costs associated with software maintenance by 30%.

New technologies

Unlocked innovative new technologies through rapid prototyping and iteration.

Support

Supports thousands of workers, visitors, and tenants on a daily basis.

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How facility management software benefits from low-code

Thanks to boosted development resources, the property investor improved existing products by adding missing features, such as the ease of booking meeting rooms or scheduling repairs on one of their properties. New projects were launched to support the organization’s infrastructure, such as car park access, property security systems, and climate control in commercial and residential buildings.

To keep track of progress and operational output, the Betty Blocks platform was used to create connections between data visualization tools, such as PowerBI, to give better insights into how the applications were performing.

25% faster delivery time

Decreased delivery time

By adding low-code capabilities to their development tech stack, the client delivered more complex applications in a 25% faster timeframe. By not having to rely on external IT teams, the company took back control of the overall development process. This left more room to focus on quality and optimizing the user experience of applications linked to their extensive property portfolio. Another perk was being able to respond swiftly to change requests or other types of feedback on their digital products.

Lower Opex costs

Outsourcing the development of digital products is not only inflexible but also expensive. Not to mention that managing the smart features of dozens of commercial and residential buildings is a costly feat.Together with Betty Blocks, the client acquired the tooling necessary to move their IT operations in-house and gain complete control over the development, maintenance, and innovations of their technological efforts. As a result, the successful adoption of new technology throughout the business increased exponentially, and so did the collaboration through technology throughout the company.

The client also mentioned that the time spent diligently onboarding new developers has been cut in half, resulting in less training expenditures and higher employee satisfaction. Likewise, the ability to quickly extend applications built in the Betty Blocks platform with custom code reduces the overall maintenance cost by 30% to keep the client’s highly complex property infrastructure up and running.
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Inspired greater trust in customers through digital innovation

There are a myriad of touchpoints within the customer lifecycle, all of which the property developer carefully perfected and optimized by improving technological efforts, leading to an increase in client satisfaction and trust. By optimizing technology, the real estate enterprise boosted all sides of their customer-facing offerings, from facility management to tenant services.

A prime example of success is the creation of a mobile-responsive web portal that enables tenants to register any defects or outages reported in buildings. The Betty Blocks-hosted app serves as a direct line of communication so that the company can respond promptly to resolve any issues. Seamless interaction not only gave peace of mind to the tenants but also provided the property developer with a clear overview of the status of their portfolio at all times, adding to their commitment to environmental and client safety.
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Rapid prototyping and increased user adoption rates

To foster a successful user adoption rate, it was imperative that the finalized applications achieved the desired purpose for the user. The apps made with Betty Blocks adhered to the ease of use and responsiveness that contemporary users would come to expect. Furthermore, the ability to add custom code enabled the company to be highly responsive to bug fixes.


In turn, the client was able to focus on gathering innovative new concepts and rapidly prototyping ideas, making sure that applications were validated thoroughly before going into development. This resulted in more robust, scalable, and long-lasting software that could integrate with the hardware used in their architectural projects. With over 500 properties in their portfolio, they needed to make sure that newly developed applications could integrate across the entirety of their IT infrastructure, no matter the country or city where it was located. 


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Clients and climate reap the benefits with next-gen technology

The real estate conglomerate continuously aims to improve the client, tenant, and visitor experience of its buildings. With the money, time, and resources saved, the company has been able to funnel its efforts back into customer satisfaction.

With sustainability being a key value within their business, the company is able to invest the saved resources into green property development and climate-friendly practices. They aim to achieve a net-zero carbon footprint by 2050 and have their properties run on 100% renewable energy. With less time spent on maintaining their ever-growing IT infrastructure, it is certain they will reach their goal well within the desired timeframe.
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