Customer Case | Customs Dossier Management Tool Built in 3 Weeks

Efficiency without room for error

Holygrow, a development partner of Betty Blocks, has partnered with an Italian pharmaceutical organization to increase efficiency, digitize processes, and shorten the time-to-market of new systems using Betty Blocks’ no-code platform. Together, the companies will use no-code to digitally transform problematic systems that harm supply chains, employee satisfaction, and customer relations due to inefficiencies. The first application, a Customs Dossier Management Application was successfully built in just three weeks to kickstart their modernization journey.

Administrative headaches across borders

The reason for starting with this application is quite simple. Overseeing all activities related to the import and export of goods, including cross-border shipments, falls to the Import and Export department. To complete a Customs Dossier, different users need to combine accurate data from their department into these documents. Previously, this happened in all kinds of fragmented systems involving emails and even paper documents, which caused two major problems:

1. They had no control over the delivery time or type of data.
2. Analyzing and reporting of data is very difficult in fragmented systems.

With the Customs Dossier Management Application, Holygrow enabled the import and export department to process the delivery of data for a Customs Dossier digitally. This ensures that the process runs more effectively with laws and regulations already accounted for in the application, leaving no margin for error in processing. Using an optimized, digital solution means the department can report faster and make adjustments if necessary in the back-end without needing coding or programming knowledge to do so.

Why Betty Blocks?

Although digitizing the Customs Dossier Management Application was the focus of this project, the underlying need of the organization is to modernize the infrastructure of all future applications in the interest of scalability. The following three factors were taken into account when making the right choice for strategic technologies:

1. The technology must enable all departments of the organization to digitize processes quickly.
2. There is a great need for speed, scalability, and modularity to accelerate future innovations.
3. All processes must be measurable, so that correct control data can be reported.

Betty Blocks as a strategic solution

• Time-to-market increased by up to 75%
• Easy to use for both developers and business users and makes citizen development possible.
• The platform easily integrates with existing external systems and internal tools.

Healthy digital transformation in three weeks

A central Dossier Management System that enables business users across different user roles to manage, validate, and approve a customs dossier. All data related to the import of goods from countries outside Europe is therefore stored in one place, ensuring employees can access this data quickly with 100% certainty that it is accurate.

Proof of concept
We were able to build 75% of the requirements in a one week proof of concept.
Complete the application
After delivery of the Proof of Concept, we completed the application within two weeks.
GoLive!
After positive user tests, the application was put into use after a few weeks.

Concepts expose side-effects
Just like a medical trial, the proof of concept phase is when the Betty Blocks platform is used to rapidly build and test a minimal viable product (MVP) which users and employees can refine towards a fully functional final product. In order not to waste time, less attention was paid to styling, with the focus instead on how to optimize daily processes within the application in a way that worked for users.

Component library: the superdrug
To increase the speed of future applications, all applications are built with custom components. Many components can be shared through the Betty Blocks Blocks Store for use in other applications. Think of integrations with Active Directory for the Single Sign-on, Microsoft Teams, Sharepoint and SAP, but also user interface elements.

Key benefits of the application

Centralized legislation

Stores all data related to cross-border laws in a centralized database

Role-based management

Various employees access relevant information and workflows based on assigned roles.

Automated compliance

Laws and regulations are automatically accounted for when creating documents.

Scaling the business alongside the supply chain

What started as a system for managing a challenging process has given our client the foundations for sustainable scalability. Using Betty Blocks in partnership with Holygrow, the client aims to rapidly modernize more processes across the organization by serving its clients with faster, more accurate data, and removing frustrations caused by legacy technology.

Ultimately, digital transformation efforts like this have widespread effects beyond faster, more powerful systems. No-code platforms enable clients and employees to be actively involved in the development process and tailor solutions around their needs. It’s an opportunity for a cultural shift that increases development speed, adoption, and most importantly… improves the technological infrastructure needed to scale up faster than the competition.

Efficiency without room for error

“Within three weeks, we had modernized our paper and Excel-based system in a stable Betty Blocks web application.”

Administrative headaches across borders

Why Betty Blocks?

Betty Blocks as a strategic solution

Healthy digital transformation in three weeks

Key benefits of the application

Scaling the business alongside the supply chain

Start aligning business and IT

Custom Dossier Management Application Built in 3 Weeks

Efficiency without room for error

“Within three weeks, we had modernized our paper and Excel-based system in a stable Betty Blocks web application.”

Administrative headaches across borders

Why Betty Blocks?

Betty Blocks as a strategic solution

Healthy digital transformation in three weeks

Key benefits of the application

Scaling the business alongside the supply chain

Start aligning business and IT