Customer Case
When social services were decentralized in the Netherlands, municipalities were required to securely manage and exchange sensitive data with external care providers. Gemeente Hoorn initially relied on a national system, but it quickly became clear that this legacy solution would not be ready in time. With strict deadlines approaching, the municipality risked non-compliance and operational disruption. A new solution had to be developed quickly, without compromising on security or functionality.
To meet the deadline, Gemeente Hoorn partnered with Betty Blocks to develop a fully custom social services portal. From the very first meeting, a working proof of concept was delivered within hours, demonstrating the speed and potential of the platform. Through close collaboration, the municipality and Betty Blocks combined their strengths: Hoorn’s team focused on customizing the user interface and workflows, while Betty Blocks ensured a secure and compliant backend.
Key capabilities of the portal:
By rapidly developing and deploying the new portal, Gemeente Hoorn successfully met national requirements without relying on the delayed legacy system. The solution also proved scalable, with other municipalities connecting to the platform, strengthening collaboration and knowledge sharing.
Betty Blocks enabled Gemeente Hoorn to develop a complex, secure application in a fraction of the time required by traditional development. The platform allowed rapid prototyping, close collaboration, and immediate iteration, ensuring the solution met both technical and regulatory requirements.
By combining speed with flexibility and security, Betty Blocks gave the municipality full control over its development process. This made it possible to respond quickly to urgent challenges while building a future-proof foundation for further digital innovation.


